Customer Retention & Lifetime-Value (LTV) Program Design
For KSA/Gulf store owners over-reliant on costly acquisition ads: a framework to build a retention program that lifts repeat purchase and lifetime value instead of constant re-acquisition.
Your current plan: free
Building a loyalty program for a specialty coffee store; reactivating dormant customers for a Salla fashion store; lifting repeat purchase before Ramadan without raising ad spend.
Built-in quality guards
No fabricated sales numbers, conversion rates, or market stats; every figure comes from the user or is flagged as an assumption
Avoid riba-based pricing or gharar, and avoid dark patterns in offers and subscriptions
Account for Salla, Zid, Noon, Amazon.sa, Tabby/Tamara, COD, ZATCA, and PDPL
Messaging and offers fit the defined customer segment and buying behaviour
Cover all required stages and channels without skipping an operational step